At Pink Blues, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible return and refund policy.
Return Window
- You can return your order within 7 days from the date of delivery
- Please contact us via email or phone to initiate the return process
Eligibility for Return
- Products must be in their original packaging and condition
- Products must not have been used, altered, or tampered with
- Products must be accompanied by all original tags, labels, and accessories
Return Process
- Contact us to obtain a Return Merchandise Authorization (RMA) number
- Repackage the product securely and include all original items
- Ship the product back to us within 3 days of receiving the RMA number
- We’ll process your refund or exchange once we receive the returned product
Refund Options
- Refund to original payment method
- Exchange for a different product
- Store credit
Refund Timeline
- Refunds will be processed within 5-7 business days from receiving the returned product
- Refunds will be credited to the original payment method
Shipping Costs
- Return shipping costs are borne by the customer, unless the product is defective or sent in error
- We’ll reimburse return shipping costs if the product is defective or sent in error
Defective or Damaged Products
- If you receive a defective or damaged product, please contact us within 2 days
- We’ll replace the product or provide a full refund, including return shipping costs
Cancellation
- If you cancel your order before dispatch, we’ll provide a full refund
- If you cancel your order after dispatch, please refer to our return policy
Contact Us
If you have any questions or concerns about our Return & Refund Policy, please contact us at:
Email: info@pinkblues.in Phone: +91 93514 12112 | +91 84474 86774
Address: Pink Blues Building No./Flat No.: Near School Road/Street: Bujhda, Girwa City/Town/Village: Udaipur District: Udaipur State: Rajasthan PIN Code: 313001
Effective Date: August 15, 2024
